Shipping
We hand create all of our orders in Adelaide, South Australia.
We ship AUSTRALIA WIDE with Australia Post.
Production and Shipping Times
All orders are shipped within 3-5 business days from the date of purchase.
All orders are shipped with Australia Post and will take between 4 to 10 business days to arrive at your doorstep once dispatched.
We ship to the shipping address you provide us at checkout. Please ensure that the address is correct, or message us immediately to change the address after checkout. Unfortunately, we cannot offer refunds if your order is sent to an old or incorrect address.
We are not responsible for lost, stolen packages, or delays.
Returns and Exchanges
We gladly accept cancellations. Request a cancellation withing 3 hours of purchase.
Due to the nature of our products, we do not accept returns or exchanges. But please contact us if you have any problems with your order.
Shipping times
Please let us know in the notes section when ordering if you have a specific date you require. Please note that we only post orders Mon - Fri. If you require your cookies urgently please contact us directly to place an order.